It's A Whole New Ball Game Terms & Conditions

Delivery Policy

All items purchased will be sent via Royal Mail Special Delivery.  UK orders will be dispatched within 3 working days.  Europe and International orders will be dispatched within 5 working days.

All Postage/Shipping amounts detailed within our Online Shop relate to UK orders.  At the time of purchase we will clarify if European/International delivery is required and add any further Shipping costs to the order.

Privacy Policy

When purchasing from our website we will only use your peronal details for correspondence with yourslves.  Payment details will not be kept once transactions are completed.  We will not give out your personal details to any third parties.

Return / Refund / Cancellation Policy

100% SATISFATION GUARANTEE

If you are not 100% satisfied with our products we will accept returns within 14 days of the purchase date and a full refund will made via the originating payment method.  Please allow a further 7 days for refund.

If you wish to return any item please e-mail us detailing the item, reason for return, date of purchase and purchasing reference number and we will advise of details of where to send returns. 

If an order is incorrectly placed please contact us either via phone or e-mail and we will cancel the transaction.  In this case please notify us within 24 hours of the purchase.